Privacy policy

Welcome to Road to Wellness Massage Therapy. Your trust is important to us, and we’re committed to protecting your personal information with transparency and care. This Privacy Policy explains how we collect, use, and protect the information you share with us whether online, in person, or through our mobile massage services.

 
Information We Collect
We may collect the following types of personal information:

Contact Details: Your name, phone number, email address, and physical address (especially for mobile sessions)
Health Information: Relevant medical history, pain or injury concerns, or massage preferences that help us tailor your session
Booking and Communication Records: Session dates, notes, waivers, intake forms, and correspondence related to your services
This information is collected through our intake forms, booking system, and direct communication with you.

 
How We Use Your Information
We use your information to:

Schedule and manage appointments
Personalize your massage sessions for better results and safety
Communicate important details about your care, updates, or policies
Send optional reminders, follow-ups, or promotional updates (only if you opt in)
Your personal information is used solely for professional purposes and is never used in a way that compromises your privacy or safety.

 
Your Privacy in Mobile Massage Services
For mobile massage sessions, we ask for your physical address and a photo of your valid ID in advance. This is strictly for therapist safety and verification and is never shared, stored long-term, or used for any marketing purposes.

 
How We Protect Your Information
We use secure systems and take necessary precautions to protect your data, including:

Secure intake and waiver forms
Password-protected devices
Limited access to client records
No unnecessary data collection or sharing
Your information is kept confidential in accordance with HIPAA-related best practices for massage professionals.

 
Sharing Your Information
We do not sell, rent, or share your personal data with third parties unless required by law. Your information stays between you and Road to Wellness Massage Therapy.

 
Your Rights
You have the right to:

Access your personal data
Request corrections or updates
Withdraw consent at any time
Request deletion of your records (unless we’re required to keep them by law)
To make a request, please contact us using the information on our Contact page.

 
Updates to This Policy
We may update this Privacy Policy occasionally to reflect new practices or legal requirements. Any changes will be posted here with the updated date.

 
Questions or Concerns?
If you have questions about how your information is handled, please reach out through our Contact Page or email us at [email protected].